We have a guide that helps you determine your shoe size in both North American and European standards. Click here to print the size guide.

The inventory on the website reflects exactly what is available. Please send an email at service@mywarmboots.com to confirm when we’ll be receiving new stocks.

No. We require that all boots and shoes be returned in their original and undamaged box to be eligible for a refund or an exchange. If there are tags and other material on the footwear as well as all items in the box must be included.

No. All footwear must be returned without any sign of wear.

We offer the following payment options: Visa, Master Card, American Express and PayPal. It’s important to note that the billing address (name, address and postal code) be identical to the name that is on the credit card. We will be using that information to authenticate the transaction and payment. Delivery and billing address must be valid and located in Canada. You must also provide you phone number and your email to enable us to contact you with information regarding your order.

We deliver everywhere our delivery company goes.